Visitor FAQ

If the sirens are activated, it is signaling residents that a tornado is or is highly likely to be near. Take action immediately to protect yourself, your family and your pets.

If you are in a home or building, go to the basement (if available) or to an interior room on the lowest floor, such as a closet or bathroom. Stay away from glass enclosed places or areas with wide-span roofs (such as auditoriums and warehouses). Wrap yourself in overcoats or blankets to protect yourself from flying debris. Crouch down and cover your head.

If you are in a car or mobile home, abandon them immediately. Most deaths occur in cars and mobile homes. Leave them and go to a substantial structure or designated tornado shelter. If no suitable structure is nearby, lie flat in the nearest ditch or depression and use your hands to cover your head.

If your vehicle was impounded by Ankeny Police you need to obtain an impound release from the Police Department at 411 SW Ordnance Rd.

A handicapped parking sign may be obtained at City Hall during regular office hours.

Otter Creek Golf Course is open seven days a week. During the spring and fall the course opens at 7 a.m. In the summer, we open at 6:30 a.m. The course closes at sundown during the golf season. 

To report a broken water main, contact the Municipal Utilities Department at (515) 963-3565 during regular office hours. After hours and during the weekend contact the Police Dispatch at (515) 286-3333.

During regular office hours, contact the Municipal Utilities Department at (515) 963-3565 to report any drop in water pressure. After hours and during the weekend contact the Police Dispatch at (515) 286-3333.

The facility was originally opened in 1982. The renovated Otter Creek opened June, 2009.

Every golfer at Otter Creek will need to have their own set of clubs.  Sharing of clubs is not permitted.  High quality rental clubs are available for rent at the golf shop.

You must be 18 years old and have a valid drivers license to rent a riding cart at Otter Creek.  No more that 2 riders and 2 bags of clubs are permitted on a cart at one time.  For your safety, please keep both hands and feet inside the cart at all times.

To cancel a tee time reservation, please call at least 24 hours in advance.  This will give others an opportunity to book that time.  

The Ankeny Advantage Card is designed to give the residents of Ankeny a 10% discount on green fees, carts, bar and grille items, and Pinnacle Club rentals.  Registrations for the Ankeny Advantage Card can be obtained at www.ottercreekankeny.com or by visiting Otter Creek.   

Otter Creek Golf Course has golf leagues on Tuesday, Wednesday, and Thursday evenings.  Open play is still available on all nights except Thursday.  Please call 515-965-6464 for a tee time.   

Otter Creek Golf Course's fax number is 515-965-2069.

The practice range is open Monday through Sunday at sunrise, except Tuesday mornings the range is closed until noon for maintenance. The practice range closes at sundown.

When a Snow Emergency is declared, vehicle parking is prohibited on all city streets, alleys and roadways for 48 hours from the time the ban was established. If this period of time needs to be extended, public notification will be given in the same manner. Public Works crews will provide continuous snow removal on all streets during a snow removal operation. Driveways do fill up with snow during the plowing process. The amount of snow deposited in driveways may be significant, but it is unavoidable due to the nature of the snow removal process. The City will not clean driveways.

If your car is towed, contact the Polk County Dispatch at 286-3333 to locate it.

The Emergency Snow Routes are key streets for priority snow removal that have been established to allow safe movement of vehicular travel throughout the city of Ankeny. Residential streets are plowed immediately after Emergency Snow Routes are completed. Parking is prohibited on designated Emergency Snow Routes while snow is falling, and for a period of 24 hours after the snow has stopped falling/drifting. Ankeny’s Emergency Snow Routes are shown on the map (opposite page), along with the snow route sign that is displayed on the streets.

See a Map of Emergency Snow Routes

Whenever a snow emergency is declared, the most accurate information is available on cable Ankeny Channel 7, online at www.ankenyiowa.gov, or by calling the Snow Hotline at 963-3540.

Newspapers, Radio & Television
The local media are immediately informed in an effort to alert the public. The following media will be used to broadcast or telecast the declaration: WHO-AM, KRNT-AM, KGGO-FM, KJJY-FM, KSTZ-FM, WOI-TV, KCCI-TV and WHOTV. In addition, the Des Moines Register and Ankeny Press Citizen will be made aware of the latest happenings.

When over four inches of accumulation is eminent, a Snow Emergency could be declared. The local radio and television stations are immediately informed in an effort to alert the public. Residents can also sign up for an e-Notify message to be delivered to their email or cell phone.

A summary of the City of Ankeny's financial incentives for business development is on the Economic Development Department's website under "Financial Incentives"