Can someone else use my card?

If you would like to let someone else such as a spouse, child, or friend use your card to pick up your holds, check out items, view fines, etc. they will either need to have your library card or have permission from you. To grant someone permission, call 515-965-6460 opt. 3 or email library@ankenyiowa.gov with the name(s) of those you would like to add to your account. Permission is always assumed when the physical card is present, so report a lost card to library staff immediately.

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1. What are my username and PIN number?
2. Can someone else use my card?
3. How do I access my online account?
4. How do I change my PIN or update my contact information?