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All City of Ankeny buildings are closed to the public in response to the COVID-19 pandemic.

All residents, contractors and others are encouraged to do business with the City via phone, email or this website. Find contact information now.

These operational changes  are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. The City is committed to protecting its employees and citizens during this pandemic. View additional information on the City of Ankeny response and updates at AnkenyIowa.gov/COVID-19.

    Coronavirus Response and Actions

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    What is the City of Ankeny doing?

    The City is committed to protecting the health of its employees and citizens during this pandemic. The City will continue to monitor the COVID-19 outbreak and will follow guidance from Governor Kim Reynolds, the Iowa Department of Public Health and Centers for Disease Control to help prevent the spread of COVID-19. 

    Updates/Changes to City Services:

    March 23, 2020, 2:30 PM: The Ankeny Police Week Community Open House has been canceled. 

    March 23, 2020, 8 AM: The Ankeny City Council meeting will be held via electronic conferencing on Monday, March 23, 2020, due to federal recommendations to limit gatherings of 10 or more people during the COVID-19 pandemic. The public will not be allowed to attend the meeting in person, but will be able to call in to listen to the meeting or participate online through RingCentral Meetings.

    The public can participate in the meeting by providing comments during the open forum and public hearings. Comments can be sent by email to dhoy@ankenyiowa.gov or by calling 515-965-6405. Comments must be made no later than 4:30 p.m. on March 23, 2020. All comments received will be made a part of the public hearing or shared during the open forum. If a person chooses to participate in the meeting through the electronic conferencing on Monday, they may comment via the Chat Room feature during the open forum and public hearings.

    How to join the online meeting
    1. Click on this link: https://meetings.ringcentral.com/j/1486582390
    2. If your browser does not automatically prompt the meeting, you will need to download and run RingCentral Meetings. If you prefer not to download this app, please use the call-in instructions listed below.
    3. Click on Call Me to choose your audio conference option.
    4. Enter your phone number, and select the green Call Me button for audio. The meeting will call the number enter and this is how you will hear the audio.
    5. The agenda will be presented on the screen.

    If you don’t have a computer, you can call into the meeting using a telephone:
    1. Call 773-231-9226
    2. Enter the meeting ID:148 658 2390

    March 17, 2020: Otter Creek Golf Course is closing for the next four weeks. This closure includes the golf course, Tin Cup Bar & Grille and reservations with the Pinnacle Club. The driving range and practice facilities will remain open for public use during this time. These changes will be in effect until Sunday, April 12. 

    March 17, 2020: The City of Ankeny announced significant changes to its operations today due to the Governor’s announcement of substantial community spread of COVID-19 in Polk County. These changes are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. Effective Tuesday, March 17, 2020, at 1 p.m., the City will be adapting its operations. These changes will be in effect for at least the next four weeks.

    • All city buildings will be closed to the public. The entrance of City Hall will serve as a drop zone for business that cannot be completed online or via phone. All residents, contractors and others are encouraged to do business via phone, email or the website. The lobby will not be staffed.
    • Closing public facilities. All public and privateevents scheduled at Ankeny Kirkendall Public Library, Prairie Ridge Sports Complex, Ankeny Market & Pavilion, Lakeside Center, Outdoor Education Center, Pinnacle Club and shelter houses are canceled.
    • All parks and recreation youth and adult sports, leagues, classes and programs are canceled. All programming is canceled. The Parks & Recreation Department will be in touch with anyone who registered. Fees will be credited or refunded.
    • The Ankeny Fire Department has suspended commercial building inspections and other activities where there is significant public contact.
    • The Ankeny Police Department has suspended fingerprinting services, squad ride-alongs and building tours.
    • Rental inspections are suspended.
    • Due dates for pet licenses will be extended through July 1.
    • New utility customers must set up service by calling the Customer Service Department directly at 515-963-3565. The office is closed to walk-ins. Payments are still expected by specified due dates. No service calls will be scheduled until further notice.
    • Fire, EMS and Law enforcement operations will continue in full force. Emergency planning protocols are in place should the situation change.
    • Staff will continue working behind the scenes, so please don’t hesitate to call or email departments directly. Plans are put into place to continue to do business. A staff and department contact list is available at www.ankenyiowa.gov/connect.

    The City of Ankeny appreciates the public’s understanding to this rapidly changing environment. Visit www.ankenyiowa.gov/COVID19 for additional information regarding changes to City business during the COVID-19 pandemic.

    March 16, 2020: The Ankeny Kirkendall Public Library will close today, March 16 at 1 p.m. for the next four weeks as a preventative measure to help stop the spread of COVID-19.  

    March 15, 2020: Out of an abundance of caution, all library events and programs are cancelled immediately until further notice. This includes all events and programs for children, teens, and adults. The Ankeny Kirkendall Public Library will remain open during our all our regular hours. We will continue to monitor the situation regarding the coronavirus with our local and state officials. We will communicate any changes as soon as possible to the public.

    March 13, 2020

    • The Ankeny Fire Department is suspending its commercial building inspections, school visits and other activities where there is significant public contact.
    • The Ankeny Police Department has suspended fingerprinting services, squad ride-alongs and building tours, effective immediately.
    • The Ankeny Kirkendall Public Library has removed some items such as Legos, trains, blocks, etc., and canceling programs that use shared items (e.g., Lego Club). All other programs are continuing as normal. 

    March 12, 2020: The City is not cancelling public meetings and all City services and buildings remain open. Health officials are closely watching what is happening in other states as they consider measures being implemented to minimize spread.