All City of Ankeny buildings are closed to the public in response to the COVID-19 pandemic.

All residents, contractors and others are encouraged to do business with the City via phone, email or this website. Find contact information now.

These operational changes  are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. The City is committed to protecting its employees and citizens during this pandemic. View additional information on the City of Ankeny response and updates at

    Communications Continuation of Service Plan

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    • Employees are still working regular hours and are available by phone and email.

    • Communications staff are available to assist media with interviews and requests for information. Contact  Amy Baker at 515-965-6414.

    • Communications staff will continue to provide updates on all social media channels Facebook,  Twitter and Nextdoor.

    • Communications staff are continuously updating the coronavirus Response and Actions webpage. Visit for updates to City events and services. 

    • City Hall is closed to the public for walk-in customer service. For assistance, call or email staff first and we will work through the logistics.