All City of Ankeny buildings are closed to the public in response to the COVID-19 pandemic.

All residents, contractors and others are encouraged to do business with the City via phone, email or this website. Find contact information now.

These operational changes  are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. The City is committed to protecting its employees and citizens during this pandemic. View additional information on the City of Ankeny response and updates at

    Police Department Continuation of Service Plan

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    • The Police Department is fully staffed and ready to respond.   

    • Police Department is reducing contact with the public by taking non-emergency incidents/crimes over the phone.  Reports include: theft from vehicles (no physical evidence to be collected), id theft, credit  card fraud, lost property, theft, stolen bikes and criminal damage. 

    • The Police Station Headquarters is closed to the public for walk-in customer service. For assistance, call or email staff first and we will work through the logistics.
    • Residents are encouraged to call 211 if they have questions about COVID-19 testing or want to talk to a medical provider. 
    • Staff have increased cleaning of vehicles and building surfaces.