All City of Ankeny buildings are closed to the public in response to the COVID-19 pandemic.

All residents, contractors and others are encouraged to do business with the City via phone, email or this website. Find contact information now.

These operational changes  are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. The City is committed to protecting its employees and citizens during this pandemic. View additional information on the City of Ankeny response and updates at

    Ambulance Billing

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    When the Ankeny Fire Department provides ambulance care and/or transportation the person receiving the medical care will receive a statement from the Ankeny Fire Department Billing Office if the care rendered qualifies for billing. The statement will come via the USPS to the address obtained during or after patient care.

    The Ankeny Fire Department works will all major insurance carriers including Medicare and Medicaid. We also participates in the Offset Program under the State of Iowa Department of Administrative Services which allows the City of Ankeny to attempt to collect money owed for services rendered.

    For questions regarding your ambulance bill or if you need to update your contact information please contact our Billing Office Monday - Friday from 8 a.m. to 5 p.m. at 515-965-6469.