Our Services:
- Build city-wide information systems
- Technical support of the city's websites
- Developing intelligent GIS maps and databases
- Troubleshooting hardware and software for staff
- Maintaining LANs and WANs for data and voice
- Guiding information system purchases and development
- Manage the SaaS Voice over Internet Protocol phone system
- Supporting communication tools between city departments and the community
Our Network:
- Primarily Windows server based
- Employing gigabit capable LAN wiring in 16 staffed locations
- Fiber optic WAN connectivity between buildings
- Refresh inventory on 3-5 year cycle
- VoIP externally hosted system
- Strategic wireless access for internal and public use
- Mobile data terminals for Police, Fire and utilities
- Tablets and handheld devices for field work
Our Staff:
- IT Director overseeing the IT Department
- Two IT Network Management Specialist positions who build, maintain, monitor, and support all aspects of the operation
- GIS Coordinator who develops and designs our intelligent mapping resources using ESRI products and guides the departments in using those resources