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All City of Ankeny buildings are closed to the public in response to the COVID-19 pandemic.

All residents, contractors and others are encouraged to do business with the City via phone, email or this website. Find contact information now.

These operational changes  are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. The City is committed to protecting its employees and citizens during this pandemic. View additional information on the City of Ankeny response and updates at AnkenyIowa.gov/COVID-19.

    Fees and Fines

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    Overdue, Lost & Damaged Items

    • $0.50 per day for DVDs and Blu-Rays
      Maximum $5.00 fine

    • $3.00 per day for equipment
      Maximum $15.00 fine

    • $0.20 cents per day for all other items (including interlibrary)
      Maximum $5.00 fine
    • If you accumulate $5.00 or more in fines or fees, borrowing privileges are suspended until account balance is below $5.00.
    • Patron accounts that are $25 or more and 45 days overdue may be sent to a collections agency.
    • If an item is lost or damaged beyond repair, you will be asked to pay the library's cost of replacing it. If an item is damaged, you will be charged a fee to cover the cost of repair.

    Overdue Notices

    • A first notice is sent after items are at least 14 days overdue. We do not assess the fine owed until the items are returned.

    • A final notice is sent when items are at least 30 days overdue which lists the cost of the items if they are not returned.

    Discrepancies 

    • If you believe a mistake has been made, we check our records and search the shelves for any errors.
    • No refunds will be issued if a patron finds the lost item after paying for it.