All City of Ankeny buildings are closed to the public in response to the COVID-19 pandemic.

All residents, contractors and others are encouraged to do business with the City via phone, email or this website. Find contact information now.

These operational changes  are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. The City is committed to protecting its employees and citizens during this pandemic. View additional information on the City of Ankeny response and updates at

    Opt Out Form

    Press Enter to show all options, press Tab go to next option
    Please correct the field(s) marked in red below:

    If you prefer to opt out of actual use billing and remain on sewer averaging, please complete the information below. By submitting the information in this form, you are choosing to have your sewer usage billed based on your average water use.

    First Name
    Last Name
    Ankeny Utility Billing Account #
    Zip code
    1. To receive a copy of your submission, please fill out your email address below and submit.
      Change the CAPTCHA codeSpeak the CAPTCHA code

      Please contact Municipal Utility Billing Customer Service with any questions, 515-963-3565.