All City of Ankeny buildings are closed to the public in response to the COVID-19 pandemic.

All residents, contractors and others are encouraged to do business with the City via phone, email or this website. Find contact information now.

These operational changes  are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. The City is committed to protecting its employees and citizens during this pandemic. View additional information on the City of Ankeny response and updates at

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    Sewer Averaging to Actual Use

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    If you are a customer with a known irrigation/backflow system but you would prefer to be billed for actual usage, please complete the information below. By submitting the information in this form, you are choosing to have your sewer usage billed based on your actual water use. You are allowed to add a second meter to your home and use actual billing for domestic use. If you plan to add a second meter, you or your plumber will need to notify the City of Ankeny Municipal Utilities when the plumbing is ready for the meter and we will schedule an appointment for the meter installation. You will be billed for the meter once it is installed and then billing will be switched to actual. Once a second meter is added at a residence average sewer billing is no longer an option.

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      Please contact Municipal Billing Customer Service with questions, 515-963-3565.