Flood 2018

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Polk County 2018 Flood Assistance Program Information for Ankeny Residents

Polk County’s 2018 Flood Assistance Program has been implemented to assist low to moderate income residents of single-family owner occupied homes to replace or repair water heaters, furnaces and electrical panels from damage caused by floodwater.

Ankeny homeowners who fall below 80% of the median income level for Polk County and who have had flood damage will qualify for up to $6,000 to replace their water heater, furnace and electrical panels. The cost for furnace will be capped at $2,750, hot water heater at $1,750 and electrical panel at $1,500 – in aggregate not to exceed $6,000.

Reimbursement will be available for homeowners who meet the income guidelines that already have replaced these items – paid invoices will be required.

Owner occupied mobile homes will be eligible for up to $750 for water heaters, furnaces and electrical panels.

Rental, multi-family and commercial properties are not eligible for this program.

The program will be jointly administered by the Polk County Public Works Department and the City of Ankeny.

Applications and additional information are available at

To submit an application or ask questions about the program or help in completing your application please call 515-963-3550 or email

The completed application must be submitted to for review.  

For more information on the Polk County Flood Assistance Program visit

Permit Fees Waived

On Monday, July 16, the Ankeny City Council passed a resolution to waive permits fees to residents affected by the flood. Details include: 

Section 1. Fees Waived

A. The permit fees imposed pursuant to City of Ankeny Resolution 2018-126 for building, demolition, electrical, mechanical and plumbing are hereby waived and shall not be collected for activities undertaken to repair and renovate structures and improvements damaged by flooding.

B. The rental fees imposed pursuant to City of Ankeny Resolution 2018-127 in accordance with City of Ankeny Ordinance 1942 are hereby waived for inspections prompted by complaints of damage from flooding.

C. The waiver of fees provided for by this resolution shall apply only to activities undertaken to repair and renovate structures and improvements damaged by flooding that has occurred during the months of June and July, 2018. The Director of Planning and Building may require the party requesting the waiver of fees pursuant to this resolution, provide such information as may be necessary to verify the activities being undertaken by the party qualify for the waiver of fees.

Section 2. Duration of Waiver

The waiver of fees shall permit applications and inspections applied for and requested between July 2, 2018 and November 2, 2018, both dates inclusive.

For more information, contact the Planning and Building Department at 515-963-3550. 

Flood Debris Removal 

Curbside Collection Update: (July 19) Cleanup efforts through Ankeny Sanitation continue. Curbside pickup should wrap up by the end of the day on Friday, July 20. 

  • Ankeny had nearly 2,000 requests for curbside pickup.
  • Crews started picking up debris at 7 a.m., Monday, July 9, 2018.
  • Crews are picking up debris by neighborhood (not in order of the request).
  • A  boom truck will make a pass through the neighborhood to pick up large items.
  • A second truck will make a pass to pick up the small items.
    • The trucks do not run in tandem, it could be hours before the second truck arrives.
  • We do not know how long this process will take, nor do we know what neighborhood the trucks will be in at any given time.
    • There are many variables that come with debris collection that make this hard to determine:
      • Amount of debris at each house
      • Type of debris – bulky furniture, carpet, etc.
      • Does the truck need to go to the landfill?
  • Crews are working hard to get this done as quickly as possible.
  • Thank you for your patience and understanding.

Curbside pickup to start July 9

Residents must call 515-964-5229 or email ( Ankeny Sanitation no later than 4 p.m. on Friday, July 6, 2018 to request curbside pickup.

All items must be placed on the curb by Monday, July 9 at 7 a.m.

 Flood damaged items accepted for curbside pickup:

  • Household items
  • Carpet (must be rolled up and under 5 ft in length)
  • Drywall
  • Furniture
  • Mattresses
  • Plumbing
  • Computers
  • Televisions
  • Radios
  • Stereos
  • All other electronics

What is not accepted for curbside pickup?

  • Appliances must be dropped off at the Drop Off Site July 3, 5 or 6 between 7 a.m. – 4 p.m. (see below) If residents are unable to haul appliances, curbside pickup can be arranged with Ankeny Sanitation, however the resident will be responsible for the removal fee.
  • Yard waste/vegetative materials
  • Hazardous waste - cleaning supplies, batteries, lawn chemicals, oils, oil based paints & stains
  • Tires

Drop off site available: July 3, 5, 6

7 a.m. – 4 p.m. 
City Maintenance Facility
211 SE Lorenz Drive

Proof of residency is required.

Roll-off dumpsters will be available for residents to drop off the following flood damaged items:

  • Household items
  • Carpet (must be rolled up and under 5 ft. in length)
  • Drywall
  • Furniture
  • Mattresses
  • Plumbing
  • Computers
  • Televisions
  • Radios
  • Stereos
  • All other electronics

Appliances including:

  • Air conditioners
  • Dishwashers
  • Freezers (all food must be removed)
  • Refrigerators (all food must be removed)
  • Stoves
  • Washers
  • Dryers
  • Water heaters
  • Dehumidifiers

Assistance will not be available for unloading debris at the drop off site. Tires, tree limbs/branches and yard waste will not be accepted at the drop off site.

Flood Evaluations

As part of the flood evaluations, the City of Ankeny will have employees out in the field Friday, July 6 until dark and throughout the weekend to assess flood damaged homes. This will include a review of the exterior of the home and the homeowner may be asked to allow the city employee to review the damage that occurred inside the home. This effort is part of the regional response to the flood and the data will be provided to Polk County Emergency Management. This data is needed for Polk County to apply for disaster relief funding.

If your home or business was damaged in the flood, please report the damage through Polk County Emergency Management:
This damage report will be sent to Iowa Homeland Security and Emergency Management and made available to your local emergency manager to better understand the storm that caused the damage. Your contact information contained in the damage report will be kept confidential pursuant to Iowa Code § 22.7 (18).

Water Boil Advisory Has Been Lifted for ALL Ankeny Residents

UPDATE: (Tuesday, July 3, 1:30 p.m.) The Boil Order has been lifted for all residents.

All streets in Ankeny are now open

Trail Closed

Polk County Conservation closed a section of the High Trestle Trail, between NW 18th St. and NW Irvinedale Dr., because there is no longer shoulder adjacent to the trail just north of NW 18th Street.  Detour signs have been posted for trail users.

Additional Assistance

The City of Ankeny is partnering with Polk County on private property damage assessments due to the flood. If you had water in your basement or experienced any other damage to your home because of flooding, please call 211 to report the damage. In order to handle flood damage calls efficiently, please call 211 between the hours of 8 a.m. - 10 p.m. to report your damage assessment. If you have a phone number without a 515 area code, please call 1-800 244-7431.

Polk County is hosting a flood disaster recovery center located at Polk County River Place, 2309 Euclid Ave. in Des Moines. The center will be open Monday, July 2, from 1 – 6 p.m. and Tuesday, July 3, from 8 a.m. – 6 p.m. The center will be closed Wednesday, July 4, to reassess resources and services for the remainder of the week.

DART will be providing free rides from the shelter or to the flood disaster recovery center. Individuals can also contact 211 for additional resources and questions regarding the flood recovery center.

Individual grants of up to $5,000 are available through the Department of Human Services for low income families who were affected by the flooding. Applications are due by August 16 to Impact Community Action Agency. Download the form, learn about income restrictions or contact IMPACT at

Flood Recovery Services and Resources

Community partners from the follow organization can provide resources and assistance for individuals impacted by the floods:

Polk County Health Department – medical assessment, help with medications and tetanus vaccines

Polk County Health Services – mental health services and resources

Polk County Public Works – pumps to assist cleaning out basements

Polk County General Assistance – financial assistance

United Way – volunteer coordination

Red Cross – clean up kits, case management and food assistance

MidAmerican Energy – help with gas and electric in homes

IMPACT – provide referrals to resources and case management

Legal Aid –  legal assistance for tenants with landlords

Salvation Army – flood recovery kits

Shelter Information

Overnight shelter – 8031 E. University Avenue (Pleasant Hill) - Call 211 for transportation to the shelter.  If your phone is outside the 515 area code please call 515-246-6555 or 800-244-7431.