All City of Ankeny buildings are closed to the public in response to the COVID-19 pandemic.
All residents, contractors and others are encouraged to do business with the City via phone, email or this website. Find contact information now.
These operational changes are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. The City is committed to protecting its employees and citizens during this pandemic. View additional information on the City of Ankeny response and updates at AnkenyIowa.gov/COVID-19.
If your issue falls under one of the categories below, create a profile (or log-in with your existing profile) to share the details of your concern. Once submitted, it will be received by the City employee best positioned to help you.* From there, you can track the status of your request as it is resolved, as well as provide a way for City staff to follow-up with you directly in case additional information is needed!
1. Check the FAQ list below for common questions and answers.
2. Log in or register to report a concern or request service.
*Please note: Police action will not be initiated via website service request. If you need assistance or would like to report something to the Ankeny Police Department please call 515-286-3333 or dial 9-1-1 in the event of an emergency.
Please click on the categories and topics below to find information about common problems. If you do not find the answer to your issue, please log in or register to make a new service request.