All City of Ankeny buildings are closed to the public in response to the COVID-19 pandemic.

All residents, contractors and others are encouraged to do business with the City via phone, email or this website. Find contact information now.

These operational changes  are reflective of the suggested guidelines provided by the Centers for Disease Control and the Iowa Department of Public Health. The City is committed to protecting its employees and citizens during this pandemic. View additional information on the City of Ankeny response and updates at


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    Century Link, Mediacom, and Windstream, provide land line services for residents and businesses in the City of Ankeny.

    Century Link

    Residential customers may call:

    Order Phone Service (800) 475-7526
    Billing and general customer service (800) 491-0118
    Technical support/Repair (800) 348-9007
    Transfer or move service (800) 348-9004

    For residential pricing and plans, please visit 

    Business customers may call:

    Sales and Billing (800) 744-4416
    Control Center (800) 350-1044
    24-Hour Repair Phone Service (800) 954-1211
    Internet Service Technical Support (800) 247-7285


    Customers may call 1-855-633-4226.

    Mediacom's web site address is


    Customers may call:

    Customer Service (800) 445-5880
    Internet Technical Support (800) 445-0978
    Online Orders (800) 481-5441
    Business Support (800) 843-9214

    Windstream's web site address is