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Get a Library Card
Any resident of Ankeny, Unincorporated Polk County, or a community participating in Iowa's Open Access Program may obtain an Ankeny Kirkendall Public Library card free of charge. Some library services may be dependent on your residency status.
Apply online or in person. To get your card, you will need to provide the following information at the library:
- 0–11 years old: Parent or guardian must be present and sign the application.
- 12–17 years old: Teen must provide photo ID, such as a driver's license or school ID, and list a parent's or guardian's name. Parent or guardian can also fill out the form in lieu of the teen.
- 18+ years old: Must provide photo ID with current address, such as an updated driver's license, or photo ID and proof of current address, such as a piece of mail, online lease agreement, etc.
Basic cards
Basic cards are issued for 3 years; there is no fee for renewal. You may check out up to 100 items per card.
Temporary cards
Temporary cards are available for those who do not have photo ID and/or proof of current address available during registration. These cards are valid for 3 months and may be used to borrow 3 items at a time, excluding equipment. Once a photo ID or current address is provided, your account will be changed to a Basic card.
Replacement cards
If you lose your card and would like a replacement, there is a $1 replacement fee. Report lost cards immediately. Patrons are responsible for all items checked out on their account.
Rural residents
If you live in Crocker Township, Elkhart Township, or Washington Township in rural Polk County, the Ankeny Kirkendall Public Library is your "home library." This means you will have access to all physical and digital resources, including Adventure Pass, Overdrive (Libby), and Hoopla. If you live in any other township, you will only have access to the library's physical materials.
For residents living inside the city limits of Elkhart: The City of Elkhart contracts with Cambridge Memorial Library for library services, including Overdrive (Libby). Please contact Cambridge Memorial Library if you are interested in borrowing eBooks and eAudiobooks.
Click here to determine your home library for digital services.
- Enter your address.
- Click the colored area around the dot that appears at your address.
- Whichever town shows as your service area is the library you will need to use for digital services.
You can get more information about the Polk County Home Library program here.
Questions about getting a card or moving your Overdrive/Libby reading history from one card to another? Call us at 515-965-6460 opt. 3 for the Circulation desk, or email library@ankenyiowa.gov.
- What are my username and PIN number?
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Your username is the number on the back of your library card beginning with 2306. By default, the PIN is the last 4 digits of the phone number on the account. Library staff cannot see what the PIN is, so if you forget it, call 515-965-6460 opt. 3 or email library@ankenyiowa.gov to have it reset.
- Can someone else use my card?
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If you would like to let someone else such as a spouse, child, or friend use your card to pick up your holds, check out items, view fines, etc. they will either need to have your library card or have permission from you. To grant someone permission, call 515-965-6460 opt. 3 or email library@ankenyiowa.gov with the name(s) of those you would like to add to your account. Permission is always assumed when the physical card is present, so report a lost card to library staff immediately.
- How do I access my online account?
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Login to our catalog to see when your items are due, renew items, and place holds. You will need your library card number and your PIN, which are set up when you register.
- How do I change my PIN or update my contact information?
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Log on to your account and choose either Contact Information and Notification Preferences or Change Your Username & Password.
- How can I renew my account?
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Accounts must be renewed every three (3) years to make sure your information is current. You do not need to get a new card to renew your account. Call 515-965-6460 opt. 3 or email library@ankenyiowa.gov to renew.