Technology Appointments

1-ON-1 TECH APPOINTMENTS

1-on-1 Tech Appointments are a service for patrons who are in need of personalized assistance with basic tech needs. Need help with your laptop, tablet, Kindle, smartphone or other device? Would you like help navigating the library's e-resources? Do you need a refresher on using our library apps? Book a personalized 1-on-1 session today!

To request your 1-on-1 tech appointment, contact Justin: 515-965-6458 or jarmbruster@ankenyiowa.gov.

Some topics we cover include:

• Downloading library eBooks, audiobooks, and magazines to your tablet, smartphone, or laptop.
• Navigating databases and other library resources.
• Specific questions related to the usage of a computer, laptop, smartphone or tablet.

Guidelines

• Technology appointments are for a maximum of 1 hour at a time. If you need additional help, you will need to create another appointment on a separate day.
• Library staff members are unable to troubleshoot hardware and/or software problems, or repair devices. The library is not liable for any damage to customer equipment that may occur during a help session.
• Please bring the following to your appointment:
  • A clear goal of what you would like to learn.
  • All the usernames and passwords needed to access your device or accounts.
  • The device you need help with, along with any power cords and accessories.